鲁敏,顾芬,侯黎莉.标准化沟通方式在胸外科监护室患者转出交接中的应用[J].上海护理,2014,14(5):
标准化沟通方式在胸外科监护室患者转出交接中的应用
Application of the SBAR communication technique in patient hand-off from the thoracic surgery intensive care unit to thoracic surgery(Shanghai Pulmonary Hospital Affiliated to Tongji University, Shanghai 200433,China )LU Min, GU Fen, HOU Lili
投稿时间:2013-10-22  修订日期:2013-11-22
DOI:
中文关键词:  标准化沟通方式  监护室  病人转运  信息交流
英文关键词:SBAR  Intensive care units  Patient transfer  communication
基金项目:上海市肺科医院院级课题(编号fk1227)
作者单位E-mail
鲁敏* 同济大学附属上海市肺科医院 huxi_1969@hotmail.com 
顾芬 同济大学附属上海市肺科医院  
侯黎莉 同济大学附属上海市肺科医院  
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中文摘要:
      目的 探讨“现状一背景一评估一建议”(SBAR)沟通方式作为标准化沟通方式在胸外科监护室患者转出交接中的应用效果。方法 2013年7月至2013年9月采用SBAR沟通方式,通过制订胸外科术后患者转运交接表格、标准化转出交接流程等措施,规范胸外科监护室患者的转出交接过程。结果 运用SBAR沟通方式后,术后患者转出交接的问题发生率显著下降(p<0.05),转运交接所需时间显著缩短(p<0.05),交接双方护理人员的满意度得分显著提高(p<0.05)。结论 运用SBAR沟通方式后,规范了患者转出交接流程,提高了护理工作效率,保证了患者安全和护理质量。
英文摘要:
      Objective To explore the effect of the SBAR communication technique in patient hand-off from the thoracic surgery intensive care unit to thoracic surgery. Methods Using the SBAR communication technique,a hand-off checklist and standardized hand-off procedure for patients in the thoracic surgery intensive care unit were developed and applied.Results The t time of hand-off was significantly shorted(p<0.05) and the errors related to hand-off decreased from 17.32 percent to 6.96 percent. Moreover,the satisfaction of nurses significantly increased (p<0.05). Conclusion The application of SBAR communication technique can standardize the hand-off procedure for patients in the thoracic intensive care unit,improve work emergency and enhance patient safety and nursing quality.
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